Welcome to Farooq Center. These Terms & Conditions (“Terms”) govern your access to and use of the Farooq Center website (the “Site”), including all services, tools, and information provided through it.

By accessing or using this Site, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please do not use the Site.

These Terms apply to all users accessing the Site through computers, mobile phones, tablets, or any other device.

Online Orders

All orders placed through Farooq Center are considered confirmed once they have been processed.

Order modifications or cancellations cannot be guaranteed after processing or dispatch.
If you need to make changes to your order, please contact our customer support team or reach out through our official social media platforms as soon as possible.
Orders containing incomplete, incorrect, or misleading information may be cancelled without prior notice.

Order Refusal & Cancellation

Farooq Center reserves the right to refuse or cancel any order at its sole discretion, with or without prior notice.

Orders may be refused or cancelled due to:

Suspicious or fraudulent activity
Previous refusal of Cash on Delivery (COD) orders
Violation of these Terms & Conditions

Customers with repeated delivery refusals may be restricted from placing future orders.

Shipping Policy

Shipping charges are non-refundable under all circumstances.

Farooq Center does not provide shipping refunds, reimbursements, or compensation for shipping delays or courier-related issues.

Damaged or Broken Items

We take great care in packaging all products securely. However, some beauty products or accessories may be fragile and could be damaged during transit.

If you receive a damaged item:

Contact us immediately after receiving your package through our official customer support channels or social media pages.
Claims may take approximately 7–10 business days to review and process.

Please note:

Damaged items are not eligible for return or exchange.
Compensation, if approved, may be provided in the form of a discount coupon based on the level of damage.

Product Information & Usage

Products listed on Farooq Center are available for delivery within Pakistan only.
All prices are displayed in Pakistani Rupees (PKR).
References to trademarks, brand names, manufacturers, or suppliers are for identification purposes only and do not imply endorsement or sponsorship.

Customers are strongly advised to:

Carefully review product ingredients, instructions, precautions, and usage guidelines before use.
Perform a patch test where applicable.
Consult a qualified healthcare professional if they have allergies, medical conditions, or concerns regarding product usage.

Farooq Center is not a medical organization, and the information provided on this Site is intended for general informational purposes only.

Products purchased from Farooq Center are for personal use only and may not be resold. We reserve the right to limit or cancel orders that appear to be intended for resale.

User Content & Responsibility

Any content submitted or shared by users through the Site or Farooq Center’s social media platforms — including reviews, comments, ratings, messages, questions, WhatsApp communications, Facebook posts, or Instagram interactions — remains the sole responsibility of the user.

Users agree not to submit content that:

Violates any applicable laws or regulations
Infringes upon third-party rights
Contains harmful, offensive, misleading, or inappropriate material

Privacy Policy

By creating an account, subscribing to newsletters, or providing your contact information through the Site, you agree that Farooq Center and its authorized service providers may contact you regarding:

Orders and account updates
Customer service matters
Promotions and marketing offers
Administrative notifications

Please review our Privacy Policy for more information about how we collect, store, and use personal information.

Intellectual Property & Copyright

All content available on the Site — including text, graphics, logos, images, designs, icons, videos, audio clips, software, and website layout — is the property of Farooq Center and is protected under applicable copyright and intellectual property laws.

No content from the Site may be copied, reproduced, distributed, or used without prior written permission from Farooq Center.

Account Suspension & Termination

Farooq Center reserves the right to suspend, restrict, or terminate access to the Site, services, or user accounts at any time, with or without notice, for any reason.

Farooq Center shall not be held liable for any loss or inconvenience resulting from such suspension or termination.

Limitation of Liability

Farooq Center makes reasonable efforts to ensure the accuracy of information on the Site; however, we do not guarantee that all information, descriptions, or product details are error-free, complete, or current.

Use of the Site and products purchased from the Site is at the customer’s own risk.

Farooq Center shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of the Site or products purchased through it.

Changes to Terms & Conditions

Farooq Center reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice.

Continued use of the Site after changes are posted constitutes acceptance of those changes.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through our official customer support channels or social media platforms.